All user licenses are concurrent user and non-expiring. Software starts at only $4,395, which gives you permanent ownership of the software and it becomes even more cost-efficient the more users you add. Renew annually for continued access to support and software updates. Even if you don’t renew after a year, you will still own the software and have access to it forever. For a custom quote, and to order, please contact a Fishbowl representative at 1-800-774-7085 Ext. 2.
Software updates, enhancements and new releases are available online. Fishbowl offers software updates on a regular basis throughout the year to make sure you have the latest features. And Fishbowl makes it easy to update your software to the current version, as long as you have a current license key. So be sure to renew each year to keep getting Fishbowl’s upgrades!
Fishbowl offers dozens of training videos that help you with everything from setting up Fishbowl’s server and client to mastering various modules and features in the software. Watch this video to see an example of how they can help, and then visit the Training Videos page to see many more.
When you are just getting started and you have questions about how to use certain aspects of the software, you can get readily available answers from Fishbowl’s support team. There are a number of ways to receive support, including chat, email, and phone calls.
Chat online with a Fishbowl support representative to get answers to your questions in real time. These professionals know the software inside and out, and they’ll definitely be able to help you, whether you have a basic question or you’re making a more in-depth inquiry into Fishbowl’s advanced features. (7:30am-5pm MST Monday through Friday)
You can write an email detailing your question and send it to Fishbowl’s support team at any time. The email address you should send it to is firstname.lastname@example.org A representative will respond to you as quickly as possible, and they’ll obviously be able to respond faster if you send your email during regular business hours Monday through Friday.
Fishbowl’s support team is just a phone call away at 1.800.774.7085, Ext. 3 They’re happy to help answer your questions. Phone calls that last under 10 minutes are unlimited for current license key holders while calls lasting over 10 minutes are dependent on the number of users purchased. (6am-6pm MST Monday through Friday)