Unlimited users, SKUs, orders, and locations
Capped by plan; extra fees for more users, SKUs, orders, and locations Free onboarding & training
24/5 phone, chat, email, & callback support
Ticket-based system with long delays; faster support costs extra In-house support
Global support team, ticket-based system—slower response times likely Live chat
Website chat available, unclear if in-app support exists Mobile app
Multiple task-specific apps (e.g., WMS, POS, MES) AI forecasting & insights
ForesightAI available as included feature Custom dashboards & reports
Custom reports supported—some may require setup or support QuickBooks Online & Desktop
QuickBooks Online supported; Desktop not supported Xero integration
Native integration with Xero available Native ecommerce integrations
Shopify, Amazon, Walmart, and more Integrates with major ecommerce platforms (Shopify, Amazon, etc.) Real-time shipping rates
Requires third-party integration (e.g., ShipStation, Shippit)