Volusion

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Icon.Volusion.png The Volusion module, located in the Integrations group, is an add-on module that can be installed from the Small.Plugin.png Plugin module. After installing the plugin, a new module is added that integrates with one or more Volusion shopping carts.

Contents

Volusion.png

Install
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  1. In any Fishbowl Client, open the Small.Plugin.png Plugin module, located in the Integrations module group.
  2. Select the plugin and click Install Now.
  3. Completely close all Fishbowl Clients.
  4. Exit the Fishbowl Server by right-clicking the Fishbowl Server tray icon and selecting Exit.
  5. After re-opening the Fishbowl Server, the admin user can access the Small.Volusion.png Volusion module from any Fishbowl Client by opening the Integrations module group.
  6. To grant access to additional users, open the Small.User Group.png User Group module and assign the Volusion-View right to the appropriate groups as explained here.

Setup
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In order to connect to Volusion, follow the instructions below to obtain the encrypted password for the Volusion API.

  1. Log in to the Volusion store administration page.
  2. Click the Inventory menu at the top and then select Import/Export.
    Volusion Inventory Menu.png
  3. Click the Volusion API tab and then click Run button next to Generic\Orders.
    Volusion Run 1.png
  4. Click the Run button at the top of the page.
    Volusion Run 2.png
  5. Copy the values as shown in the following image.
    Volusion Encrypted Password.png
  6. Paste the Store Url, Login, and Encrypted Password into the Small.Volusion.png Volusion module.
    Volusion Store Settings.png
  7. Click the Test Connection button in the Small.Volusion.png Volusion module to verify that the connection is valid and then click Save.

Multiple Volusion carts can be configured by clicking the New Button.png New button, which will add another Volusion tab.

Mapping
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The table below shows how data transfers between Volusion and Fishbowl.

Volusion Fishbowl
Product
Product
Unshipped order
Sales order
Shipped order
Fulfilled sales order
Stock
Available for sale inventory (only inventory that has changed since the last export will be updated)
Product name
Product & part number
Product description
Product & part description
Product code
Product SKU
Volusion order number
Sales order custom field, Customer PO field, sales order number (optional)
Order date
Fulfillment date
Customer name & billing address
Bill To
Customer name & shipping address
Ship To
Customer
Creates a new customer or uses the generic customer specified on the Schedule Import Order tab.
Taxes
All taxes are combined into the tax item specified on the Schedule Import Order tab.
Email
Email field of the Details tab of the Small.Sales Order.png Sales Order module
Phone
Phone field of the Details tab of the Small.Sales Order.png Sales Order module
Company Not imported

TABS

Settings
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Volusion Settings Tab.png

Schedule Import Order
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Volusion Schedule Import Order Tab.png

Orders will only be imported from Volusion if they haven't been shipped.

Schedule Export Order
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Volusion Schedule Export Order Tab.png

Fishbowl can update the order in the shopping cart after items are fulfilled in Fishbowl. The shipment tracking number will also be exported to the shopping cart.

Schedule Products
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Volusion Schedule Products Tab.png

When pulling products to Fishbowl, the product sync should usually be scheduled to run before the order import. This will avoid any errors caused by new products that need to be imported before the order can be created in Fishbowl.

Schedule Inventory
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Volusion Schedule Inventory Tab.png

Troubleshooting

Release Notes

Version 2.9

Features and Fixes

Version 2.8

Features and Fixes

Version 2.7

Features and Fixes

Version 2.6

Features and Fixes

Released on 3/15/2017 - For Fishbowl version 2017.2 and higher

Version 2.5

Features and Fixes

  • Resolution: All products now sync correctly
  • Resolution: Cancelled orders are no longer imported into FB.
  • Resolution: Single products now sync
  • Resolution: Product ID is now stored in the product id custom field in FB
  • Resolution: Discount items now import correctly on FB SO

Version 2.4

Features and Fixes

  • Resolution: Store group number is now included and order sync is working properly.
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