Settings

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Setup
Icon.Training Videos.png  Training Videos
Icon.Carrier.png  Carrier
Icon.Company.png  Company
Icon.Custom Field.png  Custom Field
Icon.Location.png  Location
Icon.Location Group.png  Location Group
Icon.Payment Terms.png  Payment Terms
Icon.Property.png  Property
Icon.Schedule.png  Schedule
Icon.Settings.png  Settings
Icon.Unit of Measure.png  Unit of Measure
Icon.User.png  User
Icon.User Group.png  User Group
Icon.Blank.png  Access Rights
Icon.Fishbowl Anywhere.png  Fishbowl Anywhere

Icon.Settings.png The Settings module, located in the Setup group, allows many Fishbowl settings to be configured such as email and integrated apps.

Email tab

Setup Email tab.png

There are two places to configure email in Fishbowl:

  • Set default email settings for all client computers on the Email tab of the Settings module.
  • To override the defaults on a specific client computer, click the Tools menu, select Program Options, and click the Email tab.

The available fields are the same in both places. Follow the steps below to configure email in Fishbowl.

  1. Gmail and G Suite users can click the Sign in with Google button to connect to the email server.
  2. For other providers, select Other Email Service and enter the information for the outgoing mail server. This information can be obtained from the email provider or from your company's IT department.
  3. The Email From Name and Email From Address fields are used to customize how the email will appear to the recipient.
  4. The Bcc Sent Receipt checkbox will send a copy of the receipt to the From address. An additional address can also be entered in the Bcc field.
  5. The four fields at the bottom of the tab are used to select customized email template files.

There are four ways to send email from Fishbowl. Each of these email types can be customized using the corresponding email template.

Compose email

The Email Button.png Email button can be used in most modules to open an email compose window. If the module's default report is specified, the PDF report will be attached to the email. In the Small.Sales Order.png Sales Order module, Small.Purchase Order.png Purchase Order module, and Small.Shipping.png Shipping module, the order's Email field will be used, or the default email address of the customer/vendor.

Email compose window.png

Clicking the To, Cc, or Bcc buttons will open an address book where the customer and company email addresses can be selected. Multiple email addresses should be separated by a semicolon and a space.

Email address book.png

Email templates

Generic Email.png
Email 5.png
Email 6.png
Email 7.png

Each of the four types of email in Fishbowl can be customized using an email template. Fishbowl includes examples templates inside the installation folder (default location is C:\Program Files\Fishbowl\client\email-templates). To the right are some examples of email templates. Follow the steps below to create a customized email template.

  1. Open an existing template (C:\Program Files\Fishbowl\client\email-templates) or create a new file in a text editor such as Microsoft Notepad. To specify an email subject, the first line must be SUBJECT: followed by the desired subject line.
  2. The remainder of the file is used to create the body of the message. Use any of the special keywords below to pull information from Fishbowl.
    • @BILLTONAME will be replaced with the Bill To name from the order.
    • @SHIPTONAME will be replaced with the Ship To name from the order.
    • @ORDERNUM will be replaced with the order number.
    • @CUSTOMERPO will be replaced with the customer's purchase order number.
    • @DATE will be replaced with the current date.
    • @USER will be replaced with the full name of the user that is currently logged in.
    • @VENDORCONTACT will be replaced with the vendor contact name from the order.
    • @TRACKINGNUM will be replaced with the tracking numbers for the shipment.
    • HTML - The body of the message can also contain HTML tags for more advanced formatting. To use HTML tags, the body section must begin with <html> (see the generic template on the right). When composing the email in Fishbowl, the HTML tags will still be visible. A test email should be sent to verify that the received email is formatted properly. HTML tags can also be inserted manually from the compose window.
  3. Save the email template file, preferably in a location that will be accessible by all client computers.
  4. On the Email tab of the Small.Settings.png Settings module, click the Open Icon Button.png Select File button next to desired email type and select the custom template file that was created.
NOTE: If the file is not located in a common location that is accessible by each client computer, then the file will need to be copied to each client computer and specified by clicking the Tools menu, selecting Program Options, and then clicking the Email tab.


Payment Methods tab

Setup Payment Methods tab.png

The Payment Methods tab allows the user to create custom payment methods. To add a new payment method, click the Add Icon Button.png Add button on the component toolbar. To edit or delete payment methods, click the Edit Icon Button.png Edit or Delete Icon Button.png Delete button.


Shipping Terms tab

Setup Shipping Terms tab.png

The Shipping Terms tab allows a user to create customized shipping terms. To add a new shipping term, click the Add Icon Button.png Add button on the component toolbar, enter the desired shipping term, and click OK to save. To edit or delete shipping terms, click the Edit Icon Button.png Edit or Delete Icon Button.png Delete button on the component toolbar.


FOB Point tab

Setup FOB Point tab.png

FOB (Free On Board or Freight On Board) points are typically used to select the point where ownership changes from seller to buyer, or to indicate which party assumes the risk of damage during shipping. The FOB Point tab allows a user to customize FOB points. To create a new FOB point or to modify an existing one, use the Add Icon Button.png Add, Edit Icon Button.png Edit, or Delete Icon Button.png Delete button on the component toolbar to the right.

Countries tab

Setup Countries tab.png

The Countries tab allows countries, states, and abbreviations to be added and modified.

  • To add a new country, click the Add Icon Button.png Add button.
  • To edit a country, double-click the country, or highlight the country and then click the Edit Icon Button.png Edit button.
  • To view and modify the states/provinces of a country, first highlight the country and then use the icon buttons in the States/Provinces section.

Integrated Apps tab

Setup Integrated Apps tab.png

The first time that an integrated application attempts to connect to Fishbowl, the application will need to be approved. The app only needs to be approved once. Follow the steps below to approve an integrated app.

  1. Start the Fishbowl Client and open the Small.Settings.png Settings module, located in the Setup group.
  2. Click the Integrated Apps tab.
    Approve Integrated App.png
  3. Select the integrated app from the list and then click the Approve Icon Button.png Approve button.
  4. The integrated app should now be able to connect successfully.


MODULE OPTIONS

Some aspects of the Small.Settings.png Settings module can be customized by opening the module, clicking the Tools menu, and then selecting Module Options.

Images tab
Setup module options images.png
  • Max Full Size
Enter the maximum pixel dimension for storing images in the database.
  • Max Thumbnail Size
Enter the maximum pixel dimension for storing image thumbnails in the database.
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