eBay

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Icon.eBay.png The eBay module, located in the Integrations group, is an add-on module that can be installed from the Small.Plugin.png Plugin module. After installing the plugin, a new module is added that integrates with one or more eBay shopping carts.

Contents

EBay.png

Install
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  1. In any Fishbowl Client, open the Small.Plugin.png Plugin module, located in the Integrations group.
  2. Select the eBay plugin and click Install Now.
  3. Completely close all Fishbowl Clients.
  4. Exit the Fishbowl Server by right-clicking the Fishbowl Server tray icon and selecting Exit.
  5. After re-opening the Fishbowl Server, the admin user can access the Small.eBay.png eBay module from any Fishbowl Client by opening the Integrations module group.
  6. To grant access to additional users, open the Small.User Group.png User Group module and assign the eBay-View right to the appropriate groups as explained here.

Setup
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In order to connect to eBay, click the EBay Login Button.png Login button and enter the eBay username and password.

EBay login.png

Multiple eBay carts can be configured by clicking the New Button.png New button, which will add another eBay tab.

Mapping
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The table below shows how data transfers between between eBay and Fishbowl.

eBay Fishbowl
eBay listing
Part & Product
Unshipped order
Sales order
Shipped order
Fulfilled sales order
Quantity
Available for sale inventory (only inventory that has changed since the last export will be updated)
Listing title
Product & part number
Listing subtitle
Product & part description
eBay SKU
Product SKU
eBay order number
Sales order number (optional)
Order date
Fulfillment date
Customer name & billing address
Bill To
Customer name & shipping address
Ship To
Customer
Creates a new customer or uses the generic customer specified on the Schedule Import Order tab.
Taxes
All taxes are combined into the tax item specified on the Schedule Import Order tab.
Email Not imported
Phone Not imported
Company Not imported

TABS

Settings
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EBay Settings Tab.png

Schedule Import Order
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EBay Schedule Import Order Tab.png

Schedule Export Order
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EBay Schedule Export Order Tab.png

Fishbowl can update the order in the shopping cart after items are fulfilled in Fishbowl. The shipment tracking number will also be exported to the shopping cart.

Schedule Products
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EBay Schedule Products Tab.png

When pulling products to Fishbowl, the product sync should usually be scheduled to run before the order import. This will avoid any errors caused by new products that need to be imported before the order can be created in Fishbowl.

Schedule Inventory
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EBay Schedule Inventory Tab.png

Troubleshooting

Release Notes

Version 1.5

Features and Fixes

Version 1.4

Features and Fixes

Version 1.3

Released on 3/15/2017 - For Fishbowl version 2017.2 and higher

Version 1.2

Released on 8/11/2016

  • Resolution: Product sync now batches and pulls all products instead of just the first batch pulled.
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