ebay

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Icon.ebay.png The ebay module, located in the Integrations group, is an add-on module that can be installed from the Small.Plugin.png Plugin module. After installing the plugin, a new module is added that integrates with one or more ebay shopping carts.

Ebay.png

The documentation on this page is for the most recent version of the ebay plugin. To update, see Update Fishbowl.

Install

  1. In any Fishbowl Client, open the Small.Plugin.png Plugin module, located in the Integrations group.
  2. Select the ebay plugin and click Install Now.
  3. Completely close all Fishbowl Clients.
  4. Exit the Fishbowl Server by right-clicking the Fishbowl Server tray icon and selecting Exit.
  5. After re-opening the Fishbowl Server, the admin user can access the Small.ebay.png ebay module from any Fishbowl Client by opening the Integrations module group.
  6. To grant access to additional users, open the Small.User Group.png User Group module and assign the ebay-View right to the appropriate groups as explained here.

Setup

In order to connect to ebay, click the Connect Button.png Login button and enter the ebay username and password.

EBay login.png

Multiple ebay carts can be configured by clicking the New Button.png New button, which will add another ebay tab.

TABS

Shopping cart plugins in Fishbowl have a standardized layout. The images below apply to all shopping carts. When Small.ebay.png ebay has additional options, those options will be noted at the bottom of each section.

Order Import

Cart Order Import.png
  • Schedule - Select the Checked.png Active checkbox to import orders on a set schedule. Click the Run task Button.png Run task button to run the scheduled task right now.


Order
Cart Order.png
  • Additional order data will be imported and displayed on the Details tab of the Small.Sales Order.png Sales Order module
  • Salesperson - Sales orders will be created using this salesperson.
  • Location Group - Sales orders will be created using this location group.
  • Class - When selected, sales orders will be created using this class as the sales order class.
  • Payment Terms - When selected, sales orders will be created using this payment term.
  • Shipping Item - When selected, sales orders will be created using this product as the default shipping item.
  • Shipping Terms - When selected, sales orders will be created using these shipping terms.
  • Discount Item - Discount item for the order discount amount from ebay. Can only specify a flat rate discount. The flat rate discount can be set to $0 in the Small.Discount.png Discount module and then the correct discount amount will be set when the order is imported from ebay.
  • Use ebay order number as Fishbowl SO number - When selected, sales orders will be created using the ebay order number as the Fishbowl sales order number. The ebay order number will always be stored on the Custom Field tab of the Small.Sales Order.png Sales Order module.
  • Assign ebay order number to Customer PO field - When selected, the ebay order number will be displayed in the Sales Order Customer PO field.
Order Status Mapping
Cart Order Status Mapping.png
Use the table to assign ebay order statuses to Fishbowl order statuses. The Order Import task will only import orders from ebay that are in a status assigned to a Fishbowl order status. At least one active status mapping is required to use the Order Import task.
Customer
Cart Customer.png
Use the options below to determine how customers are created in Fishbowl and what information is imported into Fishbowl.
  • Use default customer - This option will associate all imported sales orders with the customer selected in the Customer Name field. This could be used with a generic Fishbowl customer such as ebay customer.
  • Use order Bill To address - Use the Bill To address from the ebay order instead of the Fishbowl address for the default/generic customer.
  • Use order Ship To address - Use the Ship To address from the ebay order instead of the Fishbowl address for the default/generic customer.
  • Use order customer - This option will import the ebay customer instead of using a generic customer.
  • Customer Name - Select the ebay field that contains that customer name that should be imported to Fishbowl.
  • Customer Contact - Select the ebay field that contains that customer contact that should be imported to Fishbowl.
  • Phone Number - Select the ebay field that contains that phone number that should be imported to Fishbowl.
  • Email Address - Select the ebay field that contains that email address that should be imported to Fishbowl.

Carrier Mapping
Cart Carrier Mapping.png
  • Use same carrier and carrier service for all orders - When selected, all orders imported from ebay will use the selected carrier and carrier service. If this option is unchecked, carriers can be mapped between Fishbowl and ebay.
Payment Mapping
Cart Payment Mapping.png
  • Create payments in Fishbowl - When selected, payments from the ebay transaction will be shown in the Small.Payment Viewer.png Payment Viewer module.
  • Use same payment method for all orders - When selected, all orders imported from ebay will use the selected payment method. If this option is unchecked, payment methods can be mapped between Fishbowl and ebay.
Taxes
Cart Taxes.png
  • Flat Rate Tax Item - When selected, the tax amount from the ebay order will appear on the Fishbowl sales order as a flat rate line item. The flat rate amount can be set to $0 in the Small.Tax Rate.png Tax Rate module and then the correct total tax amount will be set when the order is imported from ebay.

Order Fulfillment

Cart Order Fulfillment.png
  • Schedule - Select the Checked.png Active checkbox to export orders on a set schedule. Click the Run task Button.png Run task button to run the scheduled task right now.
  • Update ebay order status - When selected, ebay orders will be updated after the product(s) on the order have been shipped in Fishbowl. If left blank, Fishbowl will not update the status of the ebay order.

Small.ebay.png Additional ebay options

  • Check ebay order status before fulfilling - When selected, the ebay order status will be checked prior to attempting to send fulfillment information. If the ebay order status has changed, no fulfillment information will be sent. This will increase the time required to complete the order fulfillment task.

Product Import

Cart Product Import.png

When pulling products to Fishbowl, the product sync should usually be scheduled to run before the order import. This will avoid any errors caused by new products that need to be imported before the order can be created in Fishbowl.

  • Schedule - Select the Checked.png Active checkbox to import products on a set schedule. Click the Run task Button.png Run task button to run the scheduled task right now.
  • Field Mapping - Click the appropriate checkbox for linking products, and then selecting the product fields that match between Fishbowl and ebay.
  • Weight UOM - If the weight UOM isn't set in ebay, the default UOM listed here will be used.
  • Size UOM - If the size UOM isn't set in ebay, the default UOM listed here will be used.


Product Export

Cart Product Export.png
  • Schedule - Select the Checked.png Active checkbox to export products on a set schedule. Click the Run task Button.png Run task button to run the scheduled task right now.
  • Field Mapping - Use the icon buttons on the right side of the table to edit the field mappings. Click the Add Icon Button.png Add button to see all available fields. After a product has been pushed to ebay, any changes made to the product in Fishbowl will update the product in ebay.
  • Weight UOM - If the weight UOM isn't set in ebay, the default UOM listed here will be used.
  • Size UOM - If the size UOM isn't set in ebay, the default UOM listed here will be used.
  • Product Tree Filter - The export can be limited to certain product tree categories. If this field is left blank, all products will be included in the export.
  • Export All Products - Selecting this option will ignore the last sync date and attempt to push all of the Fishbowl products to ebay. The product tree filter in this panel will still apply.
  • Update Settings - This section has similar options to the Create Settings. After the initial product export, only the selected fields will be updated.


Inventory Update

Cart Inventory Update.png
  • Schedule - Select the Checked.png Active checkbox to export inventory levels to ebay on a set schedule. Click the Run task Button.png Run task button to run the scheduled task right now.
  • Location Group - When selected, the Available For Sale inventory quantity will be used from this location group only. If left blank, the quantity from all location groups will be used.
  • Product Tree Filter - The export can be limited to certain product tree categories. If this field is left blank, all products will be included in the export.

Small.ebay.png Additional ebay options

  • SKU Mapping - Select if the ebay SKU matches the Fishbowl SKU or the Fishbowl Product. Inventory updating requires specifying the mapping between ebay SKU and the corresponding product field in Fishbowl.

Troubleshooting

  • To view the scheduled tasks for the cart, open the Small.Schedule.png Schedule module.
  • A scheduled task can be run manually by double-clicking the task.
  • Enter an email address in the Small.Schedule.png Schedule module to receive error notifications.
  • To view the history of a schedule task, including the result/error, click the History Icon Button.png History button in the Small.Schedule.png Schedule module.
  • More details about recent errors can be viewed by opening the Small.Data.png Data module and clicking the Server Log Button.png Server Log button.
  • Check for multiple versions of the plugin .jar file in C:\Program Files\Fishbowl\plugins\ or \Applications\Fishbowl\plugins\ on a Mac. If there are two versions of the same plugin, exit the Fishbowl Server and remove the older version on all client and server computers.

Release Notes

2.3 - 7/12/2018 - Fishbowl 2018.7
  • Bug Fixes
  • Updated for compatibility with Fishbowl version 2018.7
2.1.2 – 5/15/2018 - Fishbowl 2018.5
  • Fixed a bug that was causing settings to not save.
2.1 – 5/11/2018 - Fishbowl 2018.5
  • New layout and updated feature set, including new mapping options for Product Import
1.5 – 7/13/2017 - Fishbowl 2017.6
  • Compatibility fixes for 2017.6 version of Fishbowl
1.4 – 4/13/2017 - Fishbowl 2017.3
  • Fixed tax functionality for Australia and Canada versions of Fishbowl
1.3 – 3/15/2017 - Fishbowl 2017.2
  • Compatibility fixes for 2017.2 version of Fishbowl
1.2 – 8/11/2016
  • Issue: Syncing products doesn't pull all products, only the first portion on the first sync.
  • Resolution: Product sync now batches and pulls all products instead of just the first batch pulled.