Amazon

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Icon.Amazon.png The Amazon module, located in the Integrations group, is an add-on module that can be installed from the Small.Plugin.png Plugin module. After installing the plugin, a new module is added that integrates with one or more Amazon MWS accounts. Amazon provides a service called Fulfilled By Amazon (FBA). FBA inventory is sent to an Amazon warehouse. When the item sells, Amazon handles the shipment of the item. The Small.Amazon.png Amazon module works with Amazon FBA by importing the order, and then automatically marking it as shipped in Fishbowl.

Contents

Amazon.png

Install
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  1. In any Fishbowl Client, open the Small.Plugin.png Plugin module, located in the Integrations group.
  2. Select the Amazon plugin and click Install Now.
  3. Completely close all Fishbowl Clients.
  4. Exit the Fishbowl Server by right-clicking the Fishbowl Server tray icon and selecting Exit.
  5. After re-opening the Fishbowl Server, the admin user can access the Small.Amazon.png Amazon module from any Fishbowl Client by opening the Integrations module group.
  6. To grant access to additional users, open the Small.User Group.png User Group module and assign the Amazon-View right to the appropriate groups as explained here.

Setup
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In order to connect to Amazon, an eligible Amazon account can be used to Sign up for MWS.

  1. Log into the Amazon MWS account and locate the Merchant Token. This is also known as the Seller ID.
  2. Follow the instructions here to obtain the access keys.
  3. Paste the Seller ID, Access Key, and Secret Key into Fishbowl.
  4. Click the Test Connection button in the Small.Amazon.png Amazon module to verify that the connection is valid and then click Save.

Multiple Amazon accounts can be configured by clicking the New Button.png New button, which will add another Amazon Store tab.

TABS

Order Import
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Cart Order Import.png
Order
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Cart Order.png
  • Additional order data will be imported and displayed on the Details tab of the Small.Sales Order.png Sales Order module
  • Location Group - Sales orders will be created using this location group.
  • Shipping Item - When selected, sales orders will be created using this product as the default shipping item.
  • Salesperson - Sales orders will be created using this salesperson.
  • Payment Terms - When selected, sales orders will be created using this payment term.
  • Shipping Terms - When selected, sales orders will be created using these shipping terms.
  • Class - When selected, sales orders will be created using this class as the sales order class.
  • Discount Item - Discount item for the order discount amount from Amazon. Can only specify a flat rate discount. The flat rate discount can be set to $0 in the Small.Discount.png Discount module and then the correct discount amount will be set when the order is imported from Amazon.
  • Use Amazon order number as Fishbowl SO number - When selected, sales orders will be created using the Amazon order number as the Fishbowl sales order number. The Amazon order number will always be stored on the Custom Field tab of the Small.Sales Order.png Sales Order module.
  • Assign Amazon order number to Customer PO field - When selected, your Amazon order number will be displayed in the Sales Order Customer PO field.
Order Status Mapping
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Cart Order Status Mapping.png
Use the table to assign Amazon order statuses to Fishbowl order statuses. The Order Import task will only import orders from your store that are in a status assigned to a Fishbowl order status. At least one active status mapping is required to use the Order Import task.
Customer
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Cart Customer.png
Use the options below to determine how customers are created in Fishbowl and what information is used to populate the Bill To and Ship To addresses.
  • Use default customer - The default customer option will associate all Fishbowl sales orders with the selected customer.
  • Use order customer name - The customer name options will use the Amazon order customer name instead of the default customer name. All other properties from the default customer will be used to populate the Fishbowl sales order.
  • Use order information - The use order information option will populate the Fishbowl sales order with the Amazon order information. It can be used in conjunction with the default customer option to associate sales orders with the selected customer. In this case the Amazon order billing and shipping information will be used to populate the Fishbowl Bill To and Ship To addresses.
  • Use order company name for new customers - The company name options will use the Amazon order's billing address company name as the Fishbowl customer name.

Carrier Mapping
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Cart Carrier Mapping.png
  • Use same carrier and carrier service for all orders - When selected, all orders imported from Amazon will use the selected carrier and carrier service. If this option is unchecked, carriers can be mapped between Fishbowl and Amazon.
Payment Mapping
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Cart Payment Mapping.png
  • Create payments in Fishbowl - When selected, payments from the Amazon transaction will be shown in the Small.Payment Viewer.png Payment Viewer module.
  • Use same payment method for all orders - When selected, all orders imported from Amazon will use the selected payment method. If this option is unchecked, payment methods can be mapped between Fishbowl and Amazon.
Taxes
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Cart Taxes.png
  • Flat Rate Tax Item - When selected, the tax amount from the Amazon order will appear on the Fishbowl sales order as a flat rate line item. The flat rate amount can be set to $0 in the Small.Tax Rate.png Tax Rate module and then the correct total tax amount will be set when the order is imported from Amazon.

Order Fulfillment
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Amazon Order Fulfillment.png


Product Import
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Cart Product Import.png

When pulling products to Fishbowl, the product sync should usually be scheduled to run before the order import. This will avoid any errors caused by new products that need to be imported before the order can be created in Fishbowl.

Product Export
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Cart Product Export.png

Inventory Update
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Cart Inventory Update.png

FBA Order Import
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Amazon FBA Order Import.png

Troubleshooting

Release Notes

2.1.1 - 4/19/2018 - Fishbowl 2018.4
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2.1 - 4/12/2018 - Fishbowl 2018.4
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1.11 - 7/18/2017 - Fishbowl 2017.6
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1.10 - 7/13/2017 - Fishbowl 2017.6
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1.9 - 6/15/2017 - Fishbowl 2017.4
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1.8 - 4/13/2017 - Fishbowl 2017.3
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1.7 - 3/15/2017 - Fishbowl 2017.2
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1.6 - 2/9/2017
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  • Resolution: Price is now setting correctly.
  • Resolution: Commas and other special characters can now be used in the company name with no issues.
1.5 - 9/8/2016
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  • Resolution: Updated tooltip now correctly labes as "product number".
1.4 - 8/11/2016
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  • Resolution: ASIN is now pulling.
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