Update Fishbowl

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Revision as of 22:07, 7 November 2017 by Ncarter (talk | contribs)
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Updated versions of Fishbowl are released several times a year and include new features and improvements. It only requires a few minutes to update Fishbowl and take advantage of the latest changes.

Auto update Template:Top

Fishbowl 2017.4 or higher will display a notification in the client when an update is available. Click Start Server Download to complete the update automatically. There is no need to run an installer, and in most cases, only a few small files will be downloaded to complete the update.

Update notification.png

The update can then be applied the next time the server is restarted.

Update on restart.png

Applying update.png

The auto update settings can be customized by right-clicking the Fishbowl Server tray icon and selecting Options.


For older versions of Fishbowl, or if the auto update fails, follow the steps below to manually update Fishbowl.

Manual update Template:Top

  1. Please carefully read Updating to 2017 before updating from 2016 to 2017.
  2. In most cases, backup files are not needed, however it is highly recommended to create backup files. On the Fishbowl Server computer, double-click the C:\Program Files\Fishbowl\server\bin\backup.bat file to backup the images, reports, and plugins to a folder on the desktop. To backup the MySQL database, right-click the Fishbowl Server tray icon and select Stop. After the red status dot appears on the server icon, right-click the Fishbowl Server tray icon and select Options. Then right-click the database name and select Backup. Browse to C:\Program Files\Fishbowl\data\backups and copy the most recent backup file to the Desktop.
  3. To download the update onto the Fishbowl Server computer, right-click the Fishbowl Server tray icon and select Check For Updates.
    Check version2.png
    • If the auto download fails, the Fishbowl installer can be downloaded here.
  4. Click Next to proceed through the wizard.
    File:New version available.png
  5. Once the download is complete, click Next.
    File:Download Complete.png
  6. Select Yes, run the update now and then click Finish.
    File:Run Update Now.png
  7. The installer will open automatically. Click Next to advance through the wizard and select Server with Client on the Installation Mode step.
    Installation Mode.png
  8. Install the update into the same directory where Fishbowl is currently installed.
    Installation directory2.png
  9. Major updates, such as Fishbowl 2020 to 2021, require a current support contract and an updated license key. A new license key can be obtained instantly by clicking here. Minor updates such as Fishbowl 2021.1 to 2021.2 will continue to work with the previous license key.
  10. Complete the installation and on the final step, select Run Fishbowl.
    Run Fishbowl.png
  11. Click OK to complete the database update.
    Database update.png
  12. For most updates, client computers will update automatically when connecting to the updated Fishbowl Server.