Update Fishbowl

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Revision as of 18:05, 30 January 2017 by Ncarter (talk | contribs)
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Updated versions of Fishbowl are released several times a year and include new features and improvements. It only requires a few minutes to update Fishbowl and take advantage of the latest changes. Follow the steps below to update Fishbowl on the server computer.

Updating Fishbowl

  1. When a new version of Fishbowl is released, a lightning bolt icon will appear in the top-right corner of the Fishbowl Client.
    File:Fishbowl update available2.png
  2. On the Fishbowl Server computer, double-click the backup.bat file (default location is C:\Program Files\Fishbowl\server\bin\backup.bat) to backup the database, images, reports, and plugins to a folder on the desktop. This is a precautionary step. In most cases, these backup files will not be needed.
  3. To download the update onto the Fishbowl Server computer, right-click the Fishbowl Server tray icon and select Check For Updates.
    Check version2.png
    • If the auto download fails, the Fishbowl installer can be downloaded by completing the form here.
  4. Click Next to proceed through the wizard.
    File:New version available.png
  5. Once the download is complete, click Next.
    File:Download Complete.png
  6. Select Yes, run the update now and then click Finish.
    File:Run Update Now.png
  7. The installer will open automatically. Click Next to advance through the wizard and select Server with Client on the Installation Mode step.
    Installation Mode.png
  8. Install the update into the same directory where Fishbowl is currently installed.
    Installation directory2.png
  9. Major updates, such as Fishbowl 2020 to 2021, require a current support contract and an updated license key. A new license key can be obtained instantly by clicking here. Minor updates such as Fishbowl 2021 to 2021.1 will continue to work with the previous license key.
  10. Complete the installation and on the final step, select Run Fishbowl.
    Run Fishbowl.png
  11. Click OK to complete the database update.
    Database update.png
  12. Fishbowl 2016.12 uses a new version of Java so the installer must be run on each client computer. For most other updates, client computers will update automatically when connecting to the updated Fishbowl Server.