Update Fishbowl

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Revision as of 21:30, 17 February 2014 by Ncarter (talk | contribs)
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Updated versions of Fishbowl are released several times a year with new features and improvements. All updates are available to customers with a current support contract. It only takes a few minutes to update Fishbowl and take advantage of the latest changes. Follow the steps below to update Fishbowl on the server computer. Fishbowl Clients will be updated automatically when connecting to the Fishbowl Server.

  1. When a new version of Fishbowl is released, a lightning bolt icon will appear in the top-right corner of the Fishbowl Client.
    File:Fishbowl update available.png
  2. On the Fishbowl Server computer, double-click the backup.bat file (default location is C:\Program Files\Fishbowl\server\bin\backup.bat) to backup the database, images, reports, and plugins to a folder on the desktop. This is a precautionary step. In most cases, these backup files will not be needed.
  3. To download the update onto the Fishbowl Server computer, right-click the Fishbowl Server tray icon and select Check Version.
    File:Check version.png
  4. Click the blue link in the window to start the download. Updates can also be downloaded by clicking here.
    File:Old version.png
  5. Right-click the Fishbowl Server tray icon and select Exit.
    File:Stop server.png
  6. Run the installer and select Server with Client on the Installation Mode step.
    File:Server With Client Install.png
  7. Install the update into the same directory where Fishbowl is currently installed.
    File:Installation directory.png
  8. Major updates such as Fishbowl 2020 to 2021) require an updated license key which can be done instantly by clicking here. Minor updates such as Fishbowl 2021.1 to 2021.2) will continue to work with the previous license key.
  9. Complete the installation and then start the Fishbowl Server to complete the database update.
    Database update.png
  10. If there are Fishbowl Clients installed on other computers, they will be updated automatically when connecting to the updated Fishbowl Server.