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Template:Troubleshooting

Revision as of 21:06, 1 March 2017 by Ncarter (talk | contribs)

Troubleshooting

  • Enter an email address on the Settings tab to receive error notifications.
  • To view the scheduled tasks for the cart, open the   Schedule module.
  • To reduce errors, the suggested order for running tasks is Products, ImportOrder, Inventory, ExportOrder.
  • A scheduled task can be run manually by double-clicking the task.
  • To view the history of a schedule task, including the result/error, click the   History button in the   Schedule module.
  • More details about recent errors can be viewed by opening the   Data module and clicking the   Server Log button.
  • When applicable, click the   Reset button to reset the last sync date. This can be used to force a more complete sync, instead of just syncing items that have changed since the last sync.