Difference between revisions of "Template:Troubleshooting"

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* To view the scheduled tasks for the cart, open the {{Module|Schedule}}.
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* To view the scheduled tasks for the {{Module|{{{1|Shopify}}}}}, open the {{Module|Schedule}}.
 
* A scheduled task can be run manually by double-clicking the task.
 
* A scheduled task can be run manually by double-clicking the task.
 
* Enter an email address in the {{Module|Schedule}} to receive error notifications.
 
* Enter an email address in the {{Module|Schedule}} to receive error notifications.
* To view the history of a schedule task, including the result/error, click the {{Icon Button|History}} in the {{Module|Schedule}}.
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* To view the history of a scheduled task, including the result/error, click the {{Icon Button|History}} in the {{Module|Schedule}}.
 
* More details about recent errors can be viewed by opening the {{Module|Data}} and clicking the {{Button|Server Log}}.
 
* More details about recent errors can be viewed by opening the {{Module|Data}} and clicking the {{Button|Server Log}}.
* Check for multiple versions of the plugin '''.jar''' file in '''C:\Program Files\Fishbowl\plugins\''' or '''\Applications\Fishbowl\plugins\''' on a Mac. If there are two versions of the same plugin, exit the Fishbowl Server and remove the older version on all client and server computers.
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* Check for multiple versions of the {{{1|Shopify}}}.jar file in '''C:\Program Files\Fishbowl\plugins\''' or '''\Applications\Fishbowl\plugins\''' on a Mac. If there are two {{{1|Shopify}}} versions, exit the Fishbowl Server and remove the older version on all client and server computers.

Revision as of 20:43, 23 August 2018

  • To view the scheduled tasks for the Small.Shopify.png Shopify module, open the Small.Schedule.png Schedule module.
  • A scheduled task can be run manually by double-clicking the task.
  • Enter an email address in the Small.Schedule.png Schedule module to receive error notifications.
  • To view the history of a scheduled task, including the result/error, click the History Icon Button.png History button in the Small.Schedule.png Schedule module.
  • More details about recent errors can be viewed by opening the Small.Data.png Data module and clicking the Server Log Button.png Server Log button.
  • Check for multiple versions of the Shopify.jar file in C:\Program Files\Fishbowl\plugins\ or \Applications\Fishbowl\plugins\ on a Mac. If there are two Shopify versions, exit the Fishbowl Server and remove the older version on all client and server computers.