Difference between revisions of "Template:Help"
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Below are several methods for contacting Fishbowl Support. | Below are several methods for contacting Fishbowl Support. | ||
| − | * Click the '''Help''' menu in the Fishbowl Client and select '''Support Chat'''.<br>[[File:Support Chat from Client.png | + | * Click the '''Help''' menu in the Fishbowl Client and select '''Support Chat'''.<br>[[File:Support Chat from Client.png]] |
* The '''Help''' menu also has an option to '''Send Database to Fishbowl'''. This can be done from any Fishbowl Client if the user has the [[Access_Rights#Setup|'''Setup-Send DB''' access right]]. This allows Fishbowl to help troubleshoot the database and log files. The same option is available by right-clicking the database in the Fishbowl Server options. To send just the logs, open the '''Server Log''' window in the {{Module|Data|Server log}}. | * The '''Help''' menu also has an option to '''Send Database to Fishbowl'''. This can be done from any Fishbowl Client if the user has the [[Access_Rights#Setup|'''Setup-Send DB''' access right]]. This allows Fishbowl to help troubleshoot the database and log files. The same option is available by right-clicking the database in the Fishbowl Server options. To send just the logs, open the '''Server Log''' window in the {{Module|Data|Server log}}. | ||
* Click the [{{Chat}} Live Chat] link in the top-left corner of any wiki page to chat with Fishbowl Support. | * Click the [{{Chat}} Live Chat] link in the top-left corner of any wiki page to chat with Fishbowl Support. | ||
| − | * To contact the [[Account Sales Executive]] that is assigned to you, open the Fishbowl Client, click the '''Help''' menu, select '''About''', and then click the '''Support''' tab.<br>[[File:Account_Sales_Executive.png | + | * To contact the [[Account Sales Executive]] that is assigned to you, open the Fishbowl Client, click the '''Help''' menu, select '''About''', and then click the '''Support''' tab.<br>[[File:Account_Sales_Executive.png]] |
* Fishbowl Support can also be contacted through email or phone by clicking [https://www.fishbowlinventory.com/support/contact here]. | * Fishbowl Support can also be contacted through email or phone by clicking [https://www.fishbowlinventory.com/support/contact here]. | ||
* For questions regarding this documentation site, please email {{email|documentation}} | * For questions regarding this documentation site, please email {{email|documentation}} | ||
Revision as of 14:21, 19 July 2018
Below are several methods for contacting Fishbowl Support.
- Click the Help menu in the Fishbowl Client and select Support Chat.
- The Help menu also has an option to Send Database to Fishbowl. This can be done from any Fishbowl Client if the user has the Setup-Send DB access right. This allows Fishbowl to help troubleshoot the database and log files. The same option is available by right-clicking the database in the Fishbowl Server options. To send just the logs, open the Server Log window in the
Data module. - Click the Live Chat link in the top-left corner of any wiki page to chat with Fishbowl Support.
- To contact the Account Sales Executive that is assigned to you, open the Fishbowl Client, click the Help menu, select About, and then click the Support tab.
- Fishbowl Support can also be contacted through email or phone by clicking here.
- For questions regarding this documentation site, please email documentation
fishbowlinventory.com
