BigCommerce

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File:Icon.Bigcommerce.png The Bigcommerce module, located in the Integrations group, is an add-on module that can be installed from the Small.Plugin.png Plugin module. After installing the plugin, a new module is added that integrates with one or more Bigcommerce shopping carts.

File:Bigcommerce.png

The documentation on this page is for the most recent version of the x16px Bigcommerce plugin. To get the most recent version, Update Fishbowl.

Install

  1. In any Fishbowl Client, open the Small.Plugin.png Plugin module, located in the Integrations group.
  2. Select the x16px Bigcommerce plugin and click Install Now.
  3. Completely close all Fishbowl Clients.
  4. Exit the Fishbowl Server by right-clicking the Fishbowl Server tray icon and selecting Exit.
  5. After re-opening the Fishbowl Server, the admin user can access the x16px Bigcommerce module from any Fishbowl Client by opening the Integrations module group.
  6. To grant access to additional users, assign the Bigcommerce-View access right to the appropriate groups in the Small.User Group.png User Group module

Setup

The Fishbowl Integration uses Bigcommerce's API. Follow the instructions below to generate an API key.

  1. Log into Bigcommerce.
  2. Click Setup & Tools.
  3. Select Legacy API Accounts.
  4. Click Create a Legacy API Account.
  5. Type the name of the user in the Username box.
  6. Enter the Store URL, Username, and API Token into the x16px Bigcommerce module.
  7. Click the Save button in Bigcommerce.
  8. Click the Test Connection button in the x16px Bigcommerce module to verify that the connection is valid and then click Save.

Multiple Bigcommerce carts can be configured by clicking the New Button.png Setup button, which will add another Bigcommerce Store tab.

TABS

Settings tab
  • Email - The email address to notify regarding integration information. Failed schedules will send an email to this address. Email can be configured on the Email tab of the Small.Company.png Company module.
Schedule Import Order
  • Schedule - Select the Checked.png Active checkbox to import orders on a set schedule. Click the Schedule Button.png Schedule button to run the scheduled task right now. Data that has changed since the Last Sync date will be synchronized. This date will be updated automatically after a sync, or it can be manually edited to adjust which data will be synchronized.
  • Salesperson - Sales orders will be created using this salesperson. This field is required.
  • Carrier - When selected, sales orders will be created using this carrier.
  • Payment Terms - When selected, sales orders will be created using this payment term.
  • Payment Method - Sales orders will be created using this payment method. This field is required.
  • Shipping Terms - When selected, sales orders will be created using these shipping terms.
  • Location Group - Sales orders will be created using this location group. This field is required.
  • Customer - When selected, sales orders will be created using this customer for every order. If left blank, unique customer information for each order will be imported from the shopping cart. Address information will be imported for each order regardless of customer selection.
  • SO Status - Orders can be imported as an estimate or issued status.
  • Tax Item - Tax rate item for the total tax amount from Bigcommerce. Can only specify a flat rate tax.
  • Class - When selected, sales orders will be created using this class as the sales order class.
  • Shipping Item - When selected, sales orders will be created using this product as the default shipping item.
  • Use Bigcommerce Order Number as SO Number - When selected, sales orders will be created using the Bigcommerce order number as the Fishbowl sales order number.
Schedule Export Order
  • Schedule - Select the Checked.png Active checkbox to export orders on a set schedule. Click the Schedule Button.png Schedule button to run the scheduled task right now. Data that has changed since the Last Sync date will be synchronized. This date will be updated automatically after a sync, or it can be manually edited to adjust which data will be synchronized.
Schedule Products
  • Schedule - Select the Checked.png Active checkbox to sync products on a set schedule. Click the Schedule Button.png Schedule button to run the scheduled task right now. Data that has changed since the Last Sync date will be synchronized. This date will be updated automatically after a sync, or it can be manually edited to adjust which data will be synchronized.
  • Pull new products to Fishbowl - When selected, products created in Bigcommerce will be created in Fishbowl.
  • Push new products to Bigcommerce - When selected, products created in Fishbowl will be created in Bigcommerce.
  • Always sync all products - When selected, the entire product list in Bigcommerce and Fishbowl will sync. Typically, this setting would be used on the initial integration, and then disabled afterward to allow for a faster sync of just new products.
Schedule Inventory
  • Schedule - Select the Checked.png Active checkbox to sync inventory on a set schedule. Click the Schedule Button.png Schedule button to run the scheduled task right now. Data that has changed since the Last Sync date will be synchronized. This date will be updated automatically after a sync, or it can be manually edited to adjust which data will be synchronized.
  • Location Group - When selected, the Available For Sale inventory quantity will be used from this location group only. If left blank, the quantity from all location groups will be used.