Satisfaction Guarantee

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Our guarantee is forged in steel!

Fishbowl customers who are properly trained have a 92% satisfaction rating. Maybe that’s why we have the #1 requested manufacturing and warehouse management solutions for QuickBooks® users.

Our guarantee is straightforward. When you buy our software, plus qualifying on-site or 2-day virtual on-site training, we’ll give you 60 days from the very first day of your training to put our software through the ringer. If after 60 days you are not satisfied, we’ll refund the cost of your software purchase.

Now that’s confidence!

Download our Satisfaction Guarantee PDF.

If you’re looking at other inventory solutions, ask them if they will match our guarantee. Don’t be surprised when they say no. We offer a robust, best-in-class solution that will give you the competitive advantage you’re looking for. We are so positive about our solution, if you’re not satisfied after the trial period, we’ll refund your money...

and that’s iron-clad!

All you need to do to qualify is purchase and begin the appropriate on-site or 2-day virtual on-site training. Speak with one of our inventory experts to learn more.

Call 800.774.7085 Option #2. See terms and conditions, as well as additional details below.

This software has the best tech support I have ever used. The tech staff is extremely knowledgeable, polite, friendly, and willing to stay on the phone with me as long as I need them, answering all my questions and even making suggestions to help make my job easier.” Donna—Special Bee

Fishbowl provides a satisfaction guarantee to all customers subject to the following conditions:

Customer must purchase and begin a Custom On-site Training (a minimum two-day training to be conducted at the customer’s facility) or a 2-Day Virtual On-site Training (a minimum two-day training to be conducted via Internet connection).

All training must be conducted by Fishbowl employees.

In order for the above training to qualify for the Fishbowl Satisfaction Guarantee, the training must be purchased either at the time of initial software purchase or within 30 days from the date of initial software purchase. All training must be completed within 180 days from the date the training is purchased.

Customers electing to purchase on-site or 2-day virtual on-site training must actively use Fishbowl Manufacturing or Fishbowl Warehouse software for 60 days after the first day of training (of the first visit, if there is more than one). Following the expiration of the 60-day satisfaction guarantee period, customers will have 30 days to return the software in accordance with the previously stated return policy (section 1.3 of Order Form and Sales Agreement).

The satisfaction guarantee is limited to software purchased from Fishbowl and specifically excludes all services, training, and hardware purchased from Fishbowl, as well as partner products.

Sign up for a personalized product overview by calling 1.800.774.7085 ext. 2