Fishbowl launches customer satisfaction guarantee for #1 requested inventory solution for QuickBooks

March 3, 2009

Fishbowl Inventory® gives small to midsize companies the same competitive advantage large organizations with elaborate inventory solutions enjoy

OREM, Utah, March 03, 2009 Fishbowl announced today that it is offering a satisfaction guarantee to all new customers of its popular inventory software solution, Fishbowl Inventory for QuickBooks, providing small to medium companies with the same kind of robust and scalable inventory management solutions that large companies enjoy.

Under the terms of the guarantee, Fishbowl Inventory customers will have 60 days after completing their training to use the software. At the end of the 60 days, if they are not completely satisfied, they will then have a 30-day window to return the product for a full 100 percent refund of the cost of the software portion of the purchase.

"We have a satisfaction rating of more than 92 percent, which gives us the confidence to offer this unprecedented and aggressive guarantee," said David Williams, Fishbowl CEO. "This assurance will also make it easier for our customers to make a buying decision in tough economic times since their satisfaction with our software is 100 percent guaranteed."

Fishbowl Inventory is the #1 requested inventory solution small and medium companies request for use with QuickBooks. Fishbowl gives these companies the same competitive advantages that large organizations with elaborate inventory solutions enjoy, but at a much lower cost and with shorter learning curves.

"As small to medium companies grow, and as they face increasing competitive pressure, the flexible and cost-effective combination of QuickBooks and Fishbowl can grow along with them," Williams continued. "The combination is a practical choice and an ideal solution for achieving maximum efficiency and profit for minimum costs."

Many companies — ranging from wholesale distributors, light manufacturers and service companies to franchise locations, point-of-sale and warehouse managers — can benefit from inventory software and mobile inventory management.

There are currently 4 million copies of QuickBooks in use, and the program accounts for more than 89 percent of the market for small business accounting software. By conservative estimates, more than 40 percent of those organizations directly need or could strongly benefit from inventory control.

Inventory management can have a profound effect on the bottom line of many companies including service organizations and other traditional companies who haven’t considered the possibilities of inventory software before.

The new satisfaction guarantee begins March 2 for all new Fishbowl Inventory customers.

About Fishbowl

A private company based in Orem, Utah, Fishbowl and its cornerstone product, Fishbowl inventory, make it possible for every small to mid-size company to have the level of flexible and mobile inventory control solutions large organizations enjoy. Since 2001, Fishbowl has become the #1 requested inventory solution for QuickBooks. For QuickBooks users, the flexible and cost-effective combination of QuickBooks and Fishbowl can grow along with you as your company grows. Fishbowl Inventory is available from and from a growing network of VARs and online channel partners throughout the U.S. and Canada.

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