“Could I please put you on hold?” Sometimes that seemingly innocuous question sounds more like “Could you put your life on hold for me?” Of course I don’t want to do that! What I do want is to have my question answered, my problem solved and my voice heard right now. (more…)
Robert Lockard is a copywriter with Fishbowl. He writes for several blogs about inventory management, manufacturing, QuickBooks, and small business. Fishbowl is the #1-requested manufacturing and warehouse management software for QuickBooks users. Robert enjoys running, reading, writing, spending time with his wife and children, and watching movies.