The simplest way for a business to make its customers happy is to genuinely listen to what they have to say. Talk to them. Call them up. Email them. Meet with them in person. Do whatever they feel comfortable doing. This will help you not only build relationships with your customers, but it will also give you ideas on how to improve your business that you otherwise might have missed. (more…)
Robert Lockard is a copywriter with Fishbowl. He writes for several blogs about inventory management, manufacturing, QuickBooks, and small business. Fishbowl is the #1-requested manufacturing and warehouse management software for QuickBooks users. Robert enjoys running, reading, writing, spending time with his wife and children, and watching movies.