Is this heaven? No, and it’s not necessarily Iowa, either. It’s wherever your business is, as long as you’re doing the right things to make your customers’ dreams come true.
I’m of course referring to the 1989 film Field of Dreams. In addition to baseball, that movie has a lot to teach us about order management and running a successful business. To show you what I mean, I’m going to take five quotes from Field of Dreams and put them in a business setting. Join me as we take a little walk through the cornfields and enter the world of small-business heaven. (more…)