Remember how amazing RMAs are? Is that joke getting old? Okay, that’s the last time. Anyway, Return Merchandise Authorizations allow businesses to efficiently process product returns from their customers.

RMAs can be used to do credit returns, replacements, substitutions, or repairs, depending on the company’s return policy and the customer’s preference. I’ve covered in great depth all of the features that an RMA solution should include, so now it’s time for someone else to take the reins.

In the video above, James Shores lays out the facts on RMAs and shows how useful they can be to your business.

The Whiteboard Wednesday series distills complex inventory management concepts and terms into nice, short videos. Keep coming back for insightful videos and much more on the Fishbowl Blog!