From Fishbowl Inventory

User Manual | Sales Module Group

[edit] The RMA Module

The RMA (Return Merchandise Authorization) module is for creating and keeping track of authorizations for customers to return merchandise that they have purchased from your company. When a customer contacts you with a request to return one or more items and wants to make arrangements ahead of time for replacing, repairing, returning, or substituting a product you can record those arrangements.

The following functions are available through the RMA Module:

• Return an item for: Credit, Replacement, Substitution, Repair
• Create or modify existing RMA's.

User Manual | Sales Module Group
Sales Module Group Point of Sale Point of Sale Register Kit Sales Order Picking Shipping RMA The RMA Module Create an RMA Create Sales Orders via the RMA Module Fulfill an RMA RMA Module Options Customer Pricing Discount Index